Carrier Hub NEXT supports TONU invoices for canceled loads. The supplied demo bills the approved $250 truck-order-not-used amount and combines the invoice, Rate Confirmation and TONU confirmation into a three-page PDF packet. Review the approval, billed amount and recipient before sending.
Review the cancellation and approved charge
TONU means truck order not used. Begin with the canceled load and the record of the approved charge. Confirm the load reference, customer and approval details before preparing the invoice.
The provided example includes a load cancellation note and a separate TONU confirmation. The packet is useful because the invoice can be checked against the records supporting the charge.
Prepare and review the TONU PDF packet
Confirm the canceled load. Match its customer and reference to the supporting records.
Review the approved TONU amount. Check the approval rather than treating the original freight price as the cancellation charge.
Generate and inspect the invoice. Review the bill-to party, amount due, terms and payment instructions.
Inspect the packet. Review the invoice, RateCon and TONU approval before emailing the saved document.
A canceled load has a different supporting-document story from a delivered freight load. Review the approval records for this workflow rather than expecting a completed delivery document for that canceled trip.
Read the $250 TONU example
The demo invoice for load 4471035 shows “Canceled” in the delivery column and an amount due of $250. The packet’s RateCon lists the original $1,350 linehaul and a $250 TONU amount. Its separate confirmation approves $250 after the load was canceled.
The approved TONU amount is what the sample invoice bills. These fictional figures demonstrate the document workflow; they are not a default cancellation fee or a recommended commercial term.
Keep billing and pay treatment separate
Billing a TONU charge to the customer and deciding how it enters driver or dispatcher pay are separate parts of the setup. Review the relevant pay rule before using a cancellation amount in a settlement.
NEXT’s supplied pay-statement examples show separately identified TONU compensation. Read the dispatcher pay guide and driver settlement guide for the associated documents. A saved PDF, a sent email and payment receipt remain separate outcomes.
Real template outputs · Demo data
See the images. Keep the complete PDF.
These examples use fictional sample details. Click an image to enlarge it, expand the page images for a multi-page document, or open the complete original PDF.
Carrier Hub NEXT · Demo PDF + Images
TONU invoice
A canceled-load invoice for an approved $250 TONU charge.
